Terms of Use

Acceptance of terms

By accessing or using ProtoHR (“Services”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree, you must not use the Services. If you are using the Services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

Description of service

ProtoHR provides cloud-based human resource management software, including employee management, leave tracking, payroll, time and attendance, and reporting tools, on a subscription basis.

Accounts and access

• You must provide accurate registration information and keep it up to date.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You must notify us immediately at [email protected] if you suspect unauthorised access.

Acceptable use

You agree not to:

• Use the Services for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorised access to any part of the Services.
• Introduce viruses or malicious code.
• Reverse-engineer, decompile, or otherwise attempt to extract source code from the Services.
• Resell, sublicence, or otherwise make the Services available to third parties without our written consent.

Customer data

You retain ownership of all data you input into the Services (“Customer Data”). By using the Services, you grant us a limited licence to process Customer Data solely to provide and improve the Services. We will not access Customer Data except as necessary to provide support or as required by law.

Subscription and payment

• Subscription fees are charged in advance on a monthly or annual basis as selected at checkout.
• All fees are non-refundable except as required by law.
• We reserve the right to change pricing with 30 days' notice. Continued use after the notice period constitutes acceptance of new pricing.
• Non-payment may result in suspension or termination of your account.

Intellectual property

All intellectual property in the Services, including software, trademarks, and content (excluding Customer Data), is owned by or licensed to us. Nothing in these Terms grants you any ownership right in the Services.

Confidentiality

Each party agrees to keep the other's confidential information confidential and not to disclose it to third parties, except as required by law or with the other party's written consent.

Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement. We do not warrant that the Services will be uninterrupted or error-free.

Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or related to these Terms or the Services shall not exceed the fees paid by you in the 12 months preceding the claim. We shall not be liable for indirect, incidental, consequential, or punitive damages.

Termination

Either party may terminate the subscription at any time. Upon termination, your access to the Services will cease. We will make Customer Data available for export for 30 days following termination, after which it may be deleted.

Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to terms

We may update these Terms at any time. We will provide at least 14 days' notice of material changes. Continued use of the Services after that period constitutes acceptance of the updated Terms.

Contact

For questions about these Terms, contact us at [email protected].